1. Information We May Collect
We may collect and process the following data about you:
1.1. Members Information: The information that you provide by filling in forms on www.lukberone.com (our site). This includes information (including e-mail / mailing address / phone / fax / mobile etc.) provided at the time of registering to use our site, purchasing goods, posting or requesting further services.
1.2. Purchase Request Information: At the time of Purchase Request we may collect your contact information including the details of Products you are looking for.
1.3. Billing & Payment Information: If you purchase any product through our website, we may collect additional information including billing/shipping information, payment information, delivery options etc.
1.4. If you contact us, we may keep a record of that correspondence. Please note that we record and monitor telephone conversations that we have with you. The sole purpose of any recording is for training and quality control purposes. Under the Data Protection Act any personal or confidential information disclosed shall not be made available to any third party (unless required by law to do so) or used for marketing purposes. Recorded conversations are deleted 6 month after the recording was made.
1.5. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
1.6. Collected Information: Members Information, Purchase Request Information, Billing & Payment Information, Statistical Information and any other information we may collect from you through our Website shall collectively be referred to as “Collected Information”.
2. How Do We Use Your Information?
We use information held about you in the following ways:
2.1. General: We use the Collected Information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Site's content, layout and service specifically for you. We may use your Collected Information to service your Account with us, including but not limited to investigating problems, resolving disputes and enforcing agreements with us.
2.2. Members information: We shall not disclose your membership information to any third party, other than for legal reasons.
2.3. Purchase Request Information: We use Purchase Request Information to process your request and provide valuable service. This information may be passed on to our accredited dealers, manufacturers and fulfillment partners for completion of the sale pursuant to contractual rights granted by us. Once our accredited dealer receives this information, it becomes the property of the dealership in addition to ours.
2.4. Billing & Payment Information: The Billing & Payment Information which we collect shall not be disclosed to any third party, other than for legal reasons. The billing & payment information you voluntarily give us while purchasing on-line is registered. This information is used to process your order and could later be used for further promotional marketing purposes.
2.5. Statistical Information: We use Statistical Information to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Information for internal analysis, monitoring and marketing decisions.
2.6. Communication Services Information: We may use your Information to provide services that you request. We may generate reports and analysis based on the Information for internal analysis, monitoring and marketing decisions.
3. Privacy of Third Party
3.1. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
4. Security Measures
4.1. We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information.
4.2. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your information, no web site or company, including ourselves, can absolutely ensure or guarantee the security of any information you transmit to us and you do so at your own risk.